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Insurances FAQ`s

Find answers to the most common questions about medical insurance, helping you make informed decisions and understand your coverage options.

Can I suspend my insurance cover while I'm travelling overseas?

If you are travelling overseas or are unemployed, you may be able to suspend your cover and premiums for a short time. You will not be able to claim on your policy while your cover is suspended. You can find out the conditions for requesting this by checking your policy document or contacting us.

Who can insure health insurance?

People who are eligible for public health system : holding a New Zealand work visa for more than 2 years, Resident Visa, PR or Citizen

If I make a claim, will it affect the premium?

Insurance premiums are generally affected by an individual’s age, smoking history, and inflation. Personal claims generally do not affect their premiums for the coming year, but some companies will lose No Claim Discount after a claim is settled.

What is the difference between a Policy Owner and Life Assured?

The Policy Owner owns and controls the policy, and is responsible for payment of premiums. The Life Assured is the person who has been insured under the policy. To make any changes to a policy we require written authority from the Policy Owner.

Does health insurance cover dental treatment costs?

Health insurance mainly covers the cost of wisdom teeth extraction. If you want to cover ordinary tooth extraction, filling, and scaling, you need to add additional dental coverage.

Is there an age limit for purchasing health insurance?

Health insurance can be purchased from birth. An insurance company does not have any terms and conditions for babies who join the policy within a few months. However, there is also an upper limit on the age of coverage. Generally, after the age of 70, you can no longer join the insurance policy. 

If I already have health insurance before, can I still switch companies?

Customers who already have a health insurance policy can also review and upgrade their policies regularly

Is there a big difference between insurance companies? How to choose?

Each insurance company has different terms and limits, please contact BSI insurance consultant to formulate a suitable insurance plan for your personal situation

Is there a big difference between insurance companies? How to choose?

Before applying for medical insurance, you need to declare your personal medical records and past medical history. The insurance company will review the policy according to the insurer's situation and inform you whether there are any excluded clauses. Some insurance companies also have activities to cover past medical history after a few years. For details, you can contact BSI insurance consultants to apply

How do I apply for a claim after buying insurance?

Customers who apply for insurance through BSI can contact BSI insurance consultants to submit pre-approval for you if they need to settle claims

How to choose the amount of critical illness insurance?

The insurer can choose the amount of coverage according to his actual situation, such as loan amount, family situation, personal budget, etc. For details, he can contact BSI insurance consultant for consultation

Do I still need to purchase trauma insurance after buying health insurance?

Health insurance and trauma insurance are two different types of insurance. Health insurance mainly covers the actual cost of private medical treatment, while trauma insurance is a one-time payment to help the insurer maintain normal living expenses when suffering from a serious illness and provide for the family to overcome difficulties

Do children need to purchase trauma insurance?

Some insurance companies give children a certain amount of trauma insurance after the parents purchase the trauma insurance, but if a higher amount is required, they can be covered separately

Will trauma insurance expire?

Basically, traum insurance is guaranteed for life, and you can cover as long as you pay the premium

If a critical illness is diagnosed overseas, will it be covered?

Trauma insurance basically covers the world. If a major illness is diagnosed overseas, you can also provide the corresponding medical report to apply for compensation

Under what circumstances can I apply for a claim?

Life insurance is generally a payment to the family after the death of the insurer, or if a major disease is diagnosed and died within 12 months, you can apply for compensation in advance

Does life insurance expire?

Basically, life insurance is guaranteed for life, and you can cover as long as you pay the premium

Is it covered in case of death overseas?

Life insurance basically covers the world. If you die overseas, you can also provide the corresponding death certificate to apply for compensation

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